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Guest Services Pro - Elevate Front Desk Experience
Job in
Merrillville, Lake County, Indiana, 46411, USA
Listed on 2026-08-22
Listing for:
Plazahotelelpaso
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
HHM Hotels in Merrillville, Indiana seeks a Guest Service Agent to warmly greet guests, register rooms, process payments, and manage reservations using the PMS system. You will respond to guest requests promptly and resolve complaints, aiming to boost satisfaction scores while upholding safety and service standards.
The role requires prior customer service experience, basic accounting for balancing books, and availability for varied shifts including holidays and weekends.
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