Warranty Clerk Auto Parts Manager

Benefits

• Employee discounts

Join DISCOUNT AUTO LLC as a Warranty Clerk Auto Parts Manager, where you will play a critical role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Merrillville, IN, dedicated to providing top-notch auto parts and service.

• Manage warranty claims and processes for auto parts efficiently.
• Coordinate with suppliers and manufacturers to resolve warranty issues.
• Maintain accurate records of warranty claims and customer interactions.
• Provide exceptional customer service by addressing warranty inquiries.
• Analyze warranty data to identify trends and improve service quality.
• Train and support staff on warranty policies and procedures.
• Ensure compliance with warranty policies and industry regulations.
• Assist in inventory management related to warranty returns.

• Proven experience in auto parts management or warranty processing.
• Strong understanding of automotive parts and warranty policies.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational abilities.
• Ability to work independently and as part of a team.
• Proficient in inventory management software and Microsoft Office.
• High school diploma or equivalent; additional automotive certifications a plus.
• Valid driver's license with a clean driving record.

DISCOUNT AUTO LLC has been serving the Merrillville community for over a decade, providing high-quality auto parts and exceptional service. Our customers love our competitive pricing and knowledgeable staff, while our employees appreciate a supportive work environment and opportunities for growth.