Guest Experience Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Extended Stay America is seeking a Guest Services Representative to assist guests, answer phones, check in/out, and handle payments at the front desk. You will maintain a clean, organized lobby and promote ESA's service culture while delivering a positive guest experience.
The role requires English proficiency, attention to detail in cash handling, and the ability to resolve guest requests with professionalism. This is an on-site full-time position with weekly pay and competitive benefits.
This posting is for the Guest Experience Specialist role at Extended Stay America, based in Merrillville, IN, United States.
The advertised compensation is 16.531 - 22.041.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Guest Experience Specialist role in the description above.
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