IT Engineer - Systems - Entry Level

IT Engineer I – Real Time Systems – Entry Level

Full Time Perm

Shift: Hybrid - 3 days on location

Salary: $82,200 - $123,200, plus 8% annual bonus

Location: Merrillville, IN or Columbus, OH

NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We're more than an energy provider—we're a team committed to innovation, inclusion, and growth. At NiSource, you'll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact.

The Real Time Systems Team provides operational support and innovative solutions while supporting critical utility systems. The real‑time and historical data is used to support critical business operations and planning efforts. The team is responsible for the application support spread across approximately 250 servers, over 900 interfaces, and over 7 million data tags.

The IT Engineer I works under the direction of the Manager IT Applications and is responsible for driving the performance of our IT Service Providers, providing enhanced guidance for technical problem support, and ensuring proper systems documentation is reviewed, approved, and maintained. As a Systems Analyst you will also be responsible for gathering requirements, writing technical specifications, configuration, and performing testing.

• Partners with business and IT service providers to ensure timely resolution of systems issues and achievement of Service Level Agreements
• Participates in solution design for small to medium size capabilities, upgrades, and disaster recovery exercises, etc.
• Focuses on system stability, security, compliance
• Provides day‑to‑day production support for applications, infrastructure, and end‑user client tools (ex. Datalink, Process Book, and PI Vision)
• Provides performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems
• Provides installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end‑user workstations
• Provides monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management
• Performs root cause analysis along with recommending and implementing preventive techniques as required
• Supports the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals

• Bachelor's Degree or equivalent work experience
• 1+ years of experience with Windows System administration, Active Directory Security, Power Shell Scripting, or related IT Systems Supervisory Control and Data Acquisition (SCADA) duties
• 1+ years of experience with the installation, configuration, monitoring, and performance optimization of AVEVA PI or SCADA System servers, interfaces, and user tools
• 1+ years of experience as an AVEVA PI or SCADA System administrator
• Technical knowledge of networks, firewalls, and related hardware and software

• Familiarity with applications (hosting, information management, networking, etc.)
• Familiarity with SCADA, Operational Data Historian, HMIs, RTUs, PLCs
• Experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications
• Experience with PI integrator for business analytics
• ITIL certification
• Technical certifications

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Authorized to work in the United States without requiring sponsorship.

NiSource is committed to providing equal employment opportunities…