Senior Solutions Specialist - Cisco Networking

Introduction

Get a front-row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting-edge technologies to a nationwide audience.

Overview

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.

You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

The Senior Solution Specialist, Cisco Networking is a senior individual contributor on the Cisco Product Management team who serves as the technical subject matter expert for Cisco’s networking portfolio across campus, branch, wireless, and related secure access architectures. This role translates complex product, architecture, and lifecycle knowledge into clear field guidance that helps sales teams position Cisco solutions effectively, identify migration paths, handle competitive displacement conversations, and connect technical value to partner profitability.

Responsibilities

* Serve as the technical subject matter expert for Cisco’s networking portfolio, including switching, routing, wireless, campus, branch, and secure access use cases.

* Explain how Cisco networking platforms interoperate across the broader architecture, including how switching, routing, wireless, policy, and secure access fit together in customer environments.

* Equip account managers, sellers, and overlay resources with practical technical messaging that improves customer conversations and solution positioning.

* Support field teams with technical education on where Cisco’s networking portfolio is differentiated, how solutions map to customer outcomes, and where products fit within the lifecycle of a refresh or modernization motion.

* Provide sales-facing guidance on competitive positioning and displacement, including how to migrate customers from role holder or legacy environments to Cisco-based architectures.

* Advise on end-of-sale and end-of-life transitions by helping sellers understand migration paths, successor products, and customer lifecycle options under Cisco policy.

* Stay current on Cisco product announcements, roadmap themes, and market changes, and translate them into actionable guidance for the field.

* Clarify where AI is embedded across Cisco networking operations and architecture, including AI-optimized operations, assurance, and AI-ready infrastructure messaging.

* Partner with sales leadership and product management to identify common field gaps, recurring objections, and enablement needs.

* Connect technical solution areas to partner value creation by understanding which networking offers and solution plays align to Cisco Partner Incentive motions and specialization opportunities.

* Triage opportunity support by determining when an engagement requires strategic technical guidance versus when it should be transitioned to an Inside Solutions Architect for BOM,…