Senior Partner Development Specialist

Introduction

Get a front-row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting-edge technologies to a nationwide audience.

Overview

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.

You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Working under minimal supervision of the Manager, Product Manager or Manager, Senior Product with a dotted line to the Product Manager for daily assignments, the Sr Partner Development Specialist (PDS) acts as the subject matter expert resource for Account Managers on pre-sales questions related to the assigned partner and/or product line. Referring only exceptional problems and issues for management review or approval, the Sr PDS provides guidance and/or suggestions to the Account Managers on partner resources, pricing programs, cross-sell and up-sell opportunities, advanced services, assessment opportunities, and any other pre-sales inquiries for that partner’s portfolio.

Job responsibilities include delivering training, battle-cards, and playbooks to our sales force on related topic(s). The Sr PDS drives partner program initiatives as determined by the Product Manager while considering the needs of the partner. As the subject matter expert, the Sr PDS provides feedback to both the partner and Product Management group on the programs and resources. At times, the Sr PDS participates in conference calls with external customers and their assigned AMs to provide basic information on the partner's solution(s) and programs.

Additionally, the Sr PDS is responsible for remaining abreast of partner programs, technology solutions and market trends within the supported product line/partner portfolio.

Responsibilities

* Acts as the subject matter expert to Account Managers for pre-sales questions relating to their assigned product(s).

* Utilizes Partner tools and teaches Account Managers on how to use said tools; includes things such as service plan lookups, companion parts, technical spec lookups.

* Explains technical specifications in laymen’s terms to internal and external customers.

* Reviews quotes to identify potentially better options, such as different, more impactful solutions through assessment of other SKU availability that may better meet the needs of the customer.

* Identifies upsell/cross sell opportunities when working with Account Managers’ customer quotes.

* Assists in the development of sales tools as well as to identify gaps in existing tools and resources, in an effort to make it easier for sales to quote solutions to their customers.

* Coordinates partner resources for the Account Manager…