Principal AI Solutions Advisor

Principal AI Solutions Advisor

CNXN Helix Center at Connection Inc., is at the forefront of AI innovation, offering cutting-edge solutions that redefine the boundaries of artificial intelligence and data management. We are dedicated to helping our clients navigate the complexities of AI integration, ensuring they stay ahead in a rapidly evolving technological landscape. Our commitment to excellence, innovation, and strategic growth makes us an industry leader.

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

You'll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.

You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH, or Boston or New York metropolitan areas.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

The Principal AI Solutions Advisor serves as a customer-facing technical leader responsible for shaping solution direction, leading workshops, and guiding customers on AI, data, agent, and governance strategy across Microsoft and adjacent enterprise AI platforms. The Principal AI Solutions Advisor plays a key role in pre-sales advisory, customer discovery, executive and technical workshops, and solution development across modern AI productivity and platform ecosystems.

This role helps customers evaluate and adopt technologies centered on Microsoft 365 Copilot, Copilot Studio, Power Platform, Microsoft Fabric, Azure, and related governance, security, and adoption capabilities, while also maintaining practical working knowledge of adjacent platforms such as Claude Enterprise, Claude Code, ChatGPT Enterprise, and Codex where relevant to customer needs.

The Principal Advisor partners with sellers, strategic partners, architects, and delivery teams to guide customers through technology selection, roadmap definition, architecture direction, and scoped next steps in a rapidly evolving market. This position is intended for a strong advisory and workshop leader with practical customer-facing experience.

• Leads customer-facing discovery sessions, executive briefings, and workshops ranging from approximately 2 to 16 hours in duration.
• Advises customers on Microsoft AI, automation, and data platforms, including Microsoft 365 Copilot, Copilot Studio, Power Platform, Microsoft Fabric, Azure AI, Azure data services, and related governance and security considerations.
• Helps customers understand and compare options for AI assistants, agent platforms, enterprise coding tools, and AI governance patterns, including practical exposure to Claude Enterprise, Claude Code, ChatGPT Enterprise, and Codex.
• Translates customer business goals, technical requirements, risk concerns, and operating constraints into practical recommendations, reference architectures, maturity assessments, and roadmap options.
• Supports pre-sales pursuits by partnering with Connection account teams, OEMs, hyperscalers, software partners, and internal delivery resources to shape opportunities and position CNXN Helix services.
• Develops workshop outputs and reusable assets including presentation materials, assessments, decision frameworks, use-case maps, demonstration narratives, and solution playbooks.
• Guides customers on topics such as agent strategy, Copilot readiness, data readiness, responsible AI, governance, compliance, environment strategy, identity and access, lifecycle management, and operational adoption.
• Provides practical direction on Power Platform architecture, Dataverse, environment planning, DLP, ALM, Center of Excellence concepts, and governance operating models.
• Supports customer conversations related to Microsoft Fabric, Azure analytics modernization, and data platform alignment for AI and agentic use cases.
• Maintains awareness of broader infrastructure and platform choices, including AWS, Google Cloud, Dell, HPE, and NVIDIA-based AI infrastructure, where those choices influence customer strategy and buying decisions.
• Operates across a broad customer base spanning multiple…