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SaaS Support Manager | Customer Success & Ops
Job in
Merrimack, Hillsborough County, New Hampshire, 03054, USA
Listed on 2026-09-04
Listing for:
CAMP Systems International, Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
CAMP Systems International, Inc. is seeking a Manager to lead the day-to-day operations of our software support team.
You will ensure timely incident resolution, mentor staff, and act as the primary escalation point for complex customer, software, and production issues. The role requires strong familiarity with SLAs, KPIs, knowledge bases, and ticketing systems such as Zendesk, with experience in SaaS or ERP environments.
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