Support Associate III - Merrimack, NH

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Kate Spade

Merrimack, NH, US

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy.

Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Title:

Support Associate
Primary

Purpose:

The successful individual will leverage their proficiency in retail to…

• Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload.
• Ensure proper organization and accessibility of merchandise.
• Be knowledgeable of stock including quantity, how many units are on hand, and what is and is not selling.
• Support floor moves and ensure selling floor is stocked throughout the day.
• Conduct price changes and markdowns as necessary.
• Maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite.

The accomplished individual will possess…

• Willing to work in and promote a team oriented environment
• Strong communication and interpersonal skills
• Ability to multi-task, results driven and flexible to change

An outstanding professional will have…

• Minimum 1-2 year experience in a retail industry of relevant experience as a stock associate
• High school degree preferred

Physical requirements…

• Must be available to work store schedule, as needed, including evenings, weekends, holidays
• Ability to frequently lift and carry boxes weighing up to 60 pounds
• Ability to load boxes in and out of delivery truck (offsite/warehouse only)
  Must be able to work effectively under pressure in a high energy and high traffic environment
• Standing for extended periods of time
• On a frequent basis, requires the ability to stoop, kneel, and crouch

Our Competencies for All Employees

• Drive for Results:
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly:
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance:
  Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility:
  Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and…