Support Associate III

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready‑to‑wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy.

Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Title:

Support Associate

The successful individual will leverage their proficiency in retail to…

• Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload.
• Ensure proper organization and accessibility of merchandise.
• Be knowledgeable of stock including quantity, how many units are on hand, and what is and is not selling.
• Support floor moves and ensure selling floor is stocked throughout the day.
• Conduct price changes and markdowns as necessary.
• Maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite.

• Willing to work in and promote a team‑oriented environment.
• Strong communication and interpersonal skills.
• Ability to multi‑task, results driven and flexible to change.
• Minimum 1‑2 year experience in a retail industry as a stock associate.
• High school degree preferred.

• Must be available to work store schedule, as needed, including evenings, weekends, holidays.
• Ability to frequently lift and carry boxes weighing up to 60 pounds.
• Ability to load boxes in and out of delivery truck (offsite/warehouse only).
• Must be able to work effectively under pressure in a high energy and high traffic environment.
• Standing for extended periods of time.
• On a frequent basis, requires the ability to stoop, kneel, and crouch.

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulate credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Buildi…