Partner Development Specialist- Microsoft Surface

Introduction

Get a front-row seat to the newest products and latest innovations in the tech industry. You’ll be responsible for bringing cutting-edge technologies to a nationwide audience.

What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do.

We’re the IT Department’s IT Department.

Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being.

To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

• Acts as the subject matter expert to Account Managers for pre-sales questions relating to their assigned product(s).
  • Utilizes Partner tools and teaches Account Managers on how to use said tools; includes things such as service plan lookups, companion parts, technical spec lookups.
  • Explains technical specifications in laymen’s terms to internal and external customers.
  • Reviews quotes to identify potentially better options, such as different, more impactful solutions through assessment of other SKU availability that may better meet the needs of the customer.
  • Identifies upsell/cross sell opportunities when working with Account Managers’ customer quotes.
  • Assists in the development of sales tools as well as to identify gaps in existing tools and resources, in an effort to make it easier for sales to quote solutions to their customers.
  • Coordinates Partner resources for the AM both internally and externally.
  • Works with Purchasing group to continually improve Sales process around speed to price.
  • Coaches Sales on how to apply for Partner pricing programs.
  • Identifies opportunities through open quotes/pipeline management that are eligible for Special Pricing.
  • Delivers both formal and informal trainings to Sales/TSG on Partner Solutions.
• Stays up to date on programs, technical knowledge, market trends and operational models.
  • Utilizes vendor tools/portals.
  • Takes trainings available through Partner portal.
  • Takes quarterly training and familiarizes oneself with terms and conditions of Partner Programs.
• Drives program initiatives for a particular Partner including campaigns, incentives, pricing programs, and sales enablement. Executes on strategy that is created by the Product Manager through communication to sales.
  • Develops and delivers trainings and row meetings for Account Managers.
  • Reports on and tracks incentives, pricing programs, etc.
  • Utilizes Workfront to create marketing materials including flyers and updates to company intranet
  • Enters SPIFS.
  • Manages pricing programs working with the vendor to obtain information including vendor rebates and ensures program loaded into JDE and Callback.
  • Assists Product Manager with any program when aligning to revenue generating activity.
• Proactively engages with Partner field community and balances the needs of Connection and the Partner.
  • Knowledge of Partner contacts based on area of responsibility.
  • Assists and fosters of relationships between sales and Partner.
  • Identifies gaps in Partner’s toolkit and works with Partner to…