Quality Technician

Quality Technician

The Quality Technician ensures that products consistently meet rigorous quality standards within a certified Quality Management System. This role focuses on managing product quality, driving continuous improvement initiatives, and supporting cross-functional teams in design, manufacturing, and assembly environments. The position requires a strong engineering background, hands-on experience with quality tools and measurement equipment, and proven leadership in supervising and developing quality assurance staff.

• Manage product quality within a certified Quality Management System such as ISO 9001, TS, or AS9100, ensuring compliance with all applicable standards, procedures, and customer requirements.
• Lead and perform root cause analysis for quality issues related to design, manufacturing, assembly, materials, and processes, and implement effective corrective and preventive actions (CAPA).
• Drive continuous improvement initiatives using DMAIC and other structured problem-solving methodologies to enhance product quality, reduce defects, and improve process efficiency.
• Supervise, coach, train, and lead a team of more than 10 quality inspectors and QA staff, providing clear direction, feedback, and performance guidance.
• Develop, maintain, and audit quality systems, including FMEA, Control Plans, and related documentation, to proactively identify, assess, and mitigate risks.
• Conduct and support internal and external quality audits, ensuring that findings are documented, communicated, and addressed in a timely and effective manner.
• Use quality measurement and test equipment such as micrometers, gauges, voltmeters, hand tools, and shadow graph systems to inspect and verify product conformity.
• Prepare and write quality-related reports and records, including QRRS and other technical documentation, to clearly communicate findings, trends, and recommendations.
• Perform statistical analysis of quality data using advanced Excel and other tools to identify trends, monitor performance, and support data-driven decision-making.
• Collaborate closely with engineering, production, purchasing, sales, and other stakeholders in cross-functional teams to resolve quality issues and support new product introductions.
• Support large OEM customers by meeting their quality requirements, addressing concerns, and providing timely and accurate quality information and documentation.
• Apply a strong understanding of GD&T (Geometric Dimensioning & Tolerancing) to interpret drawings and specifications and ensure products meet dimensional and geometric requirements.
• Organize and prioritize workloads, delegate tasks effectively, and manage time to meet project deadlines and production schedules.
• Contribute to the development, programming, and optimization of measurement and inspection processes, including calypso and related inspection programs, to improve accuracy and efficiency.

• Bachelor's degree in Mechanical Engineering or a related field and 5+ years of relevant experience, or an equivalent combination of education and experience.
• 3+ years managing product quality within a certified Quality Management System such as ISO 9001, TS, or AS9100.
• Six Sigma Green Belt certification (required);
  Six Sigma Black Belt certification preferred.
• Strong experience with root cause analysis, corrective and preventive actions (CAPA), DMAIC, and continuous improvement initiatives.
• Hands-on experience with quality systems, including audits, FMEA, Control Plans, and statistical analysis tools.
• Proven experience supervising, coaching, training, and leading quality inspectors and QA staff.
• Strong troubleshooting skills related to design, manufacturing, assembly, materials, and process quality issues.
• Proficiency in the use of quality measurement and test equipment such as micrometers, gauges, voltmeters, and related tools.
• Advanced Excel skills, including reporting, data analysis, and the ability to interpret and present quality metrics.
• Strong technical writing and communication skills for preparing clear, concise quality reports and documentation.
• Experience working in cross-functional teams with engineering, production,…