Retail Catering Supervisor

Retail Catering Supervisor

Are you an experienced hospitality professional who loves leading a team and delivering great customer experiences? We’re recruiting a Retail Catering Supervisor on behalf of our client to support the smooth running of multiple busy food & beverage outlets within a vibrant events-based venue in North Wales.

This is an exciting opportunity for someone energetic, organised, and confident in managing people in a fast-paced environment.

You’ll play a key role in leading teams, maintaining excellent standards, and ensuring every customer receives a friendly, professional service.

• Leading and motivating kiosk teams to deliver outstanding service
• Training, developing, and supporting staff to build confidence and consistency
• Scheduling and managing staffing levels, including agency workers
• Overseeing the setup, operation, and close-down of all catering outlets
• Managing stock levels, ordering, and waste control
• Ensuring food safety, hygiene, and health & safety standards are always met
• Delivering clear pre-event briefings and end-of-shift debriefs
• Responding to customer issues with professionalism and care
• Maintaining high standards of presentation, cleanliness, and equipment upkeep

Previous experience in a fast-paced hospitality, stadium, or catering environment (essential).

• Proven supervisory or team leadership experience.
• Level 2 Food Safety Certificate (minimum).
• Recognised catering or hospitality qualification (desirable).
• Knowledge of HACCP, COSHH, and health and safety regulations.
• Experience managing stock control and operational paperwork.
• Physically fit and able to lift or carry catering equipment and stock as required.

• Work in a lively, supportive environment where no two days are the same
• Opportunities to lead, develop a team, and grow your skills
• A role where you can have real impact on customer experience

If you’re passionate about hospitality and ready to take the next step in your supervisory career, we’d love to hear from you.