Office Manager

The Office Manager oversees the day‑to‑day operations of the property administration office and is committed to delivering exceptional customer service to residents, guests, and team members.

• Coordinate and oversee the preparation and accuracy of administrative paperwork and records.
• Serve as the primary point of contact for residents and customer concerns, taking ownership of issues and working toward timely, effective resolutions.
• Manage the reception area to ensure effective internal and external communication.
• Work closely with management to develop an integral team that represents the company’s quality and professionalism.
• Act as a liaison between customers and management regarding property‑related issues.
• Supervise and develop administrative staff while promoting teamwork, accountability, and excellent customer service.
• Attend and participate in training sessions as requested.
• Collaborate with Sales, Maintenance, Activities, RV, Operations, and other departments to ensure consistent communication and efficient operations.
• Perform weekly office inspections.
• Assist the General Manager with special projects, reporting, and other duties as assigned.

• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, Fed Ex, UPS, etc.).
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

• Medical, dental, and vision plans.
• Generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.