Office Administrator

Join Southwest Hospitality Management as a full-time Office Administrator to make a meaningful impact every day and help drive success across the hospitality sector! Based in Mesa, AZ, you'll work with hotel leaders and staff to maintain professional excellence and regulatory compliance.

We value your experience, and we're offering a competitive wage of $22-$25/hour
based on your qualifications. You'll also enjoy these excellent benefits:

• Health insurance
• Dental
• Vision
• Vacation leave
• Sick leave
• Travel discounts

There is an awful lot that goes into running a hotel, and it can become overwhelming for owners. That's where we come in! Our collaborative, customer-focused team provides hands-on management, development, renovation, and construction services that help hotels flourish and owners achieve extraordinary outcomes. Our scope goes beyond profitability, as we help hotels build up their teams, align operations with values, and provide exceptional guest experiences.

For job seekers, this translates into an environment where your insights are valued, your career growth is nurtured, and your contributions are celebrated. If you're detail-oriented, passionate about hospitality, and ready to embark on a rewarding journey with us, come explore the possibilities that await at Southwest Hospitality Management.

Our ideal Office Administrator has some hotel or business administration experience, but it's not required for the right person. You could be the right fit if you're highly meticulous, organized, and you meet the following:

• Working knowledge of accounting principles
• Proficiency with computers and Microsoft programs
• Ability to complete accurate, efficient work within time constraints and maintain confidentiality
• Ability to take initiative, work independently, and coordinate with a team
• Ability to handle files, grab supplies, use office equipment, carry 20 lbs., and move up to 40 lbs.
• Strong communication and customer service skills
• Excellent organizational skills for prioritizing responsibilities, strategizing workloads, and maintaining efficiency

As our Office Administrator, you'll manage the key administrative and operational aspects that ensure hotels operate well and remain in compliance with all regulations. This is an invaluable role where you'll ensure vital matters - such as auditing, accounting, human resource, and payroll/benefits administration - are completed accurately and efficiently. You'll be the bridge between office staff and hotel managers, accurately communicating information and sharing updates with all parties.

In all your activities, you'll maintain accuracy, punctuality, and confidentiality. Organization is also key, as you'll manage and update critical financial, administrative, and employee records.

The Office Administrator reviews daily hotel reports, internal controls, shipping bills, and professional correspondence to verify accuracy and prevent any errors. Ensuring precision, you'll complete daily night audits, reconcile rewards redemptions, respond to credit card chargebacks, sort incoming mail, prepare outgoing mail, and enter approved invoices into the accounting system. You'll also help build and maintain strong hotel teams by working with HR associates to post openings, onboard new hires, confirm wages/job classifications, and enroll staff in benefits.

As needed, you'll help with additional responsibilities such as researching vendors/suppliers, corresponding with office managers, supporting hotel management decisions, and assisting with additional HR tasks.

Must have the ability to pass a background check and drug screening.