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Automotive Service Advisor

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Affordable Automotive Repair
Full Time position
Listed on 2026-03-01
Job specializations:
  • Automotive
    Automotive Sales
Salary/Wage Range or Industry Benchmark: 60000 - 100000 USD Yearly USD 60000.00 100000.00 YEAR
Job Description & How to Apply Below

Our bustling repair shop seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and love greeting customers. We offer a fun, relaxed work environment, employment benefits, and ample opportunities to advance your automotive industry career.

If this role sounds like a fit for you, start your application today!

Compensation:

$60,000 - $100,000 yearly

Responsibilities:
  • Communicate necessary repairs to customers scheduling service appointments by explaining automotive technology in a clear, digestible manner
  • Review and verify vehicle warranty protections and service contract coverage when developing cost estimates, work orders, and other paperwork related to necessary repairs
  • Schedule appointments for service technicians
  • Address customer concerns and conduct thoughtful follow-up to ensure they are happy with repair work
  • Organize all automotive documents, repair orders, invoices, and maintenance records
Qualifications:
  • A high school diploma or GED is required
  • Stellar communication, organizational, and interpersonal skills are needed
  • Prior experience in a service advisor role not required but is highly preferred
  • Must have problem-solving and computer skills, including proficiency in Microsoft Excel, Word, and other fundamental programs
  • A valid, state-issued driver’s license and clean driving record is required
About Company

Family-owned and operated, busy full-service repair shop. We opened our doors in 2011, and it has been our mission to leave the customer and their car better than we found them. We treat customers as if they were family. We are a Monday through Friday shop with every weekend off. Our culture is based on honesty, integrity, kindness, and willingness to help people.

We

offer the following benefits:
  • Paid Holidays
  • Paid vacation
  • Paid Training
  • Aflac
  • Health Insurance
  • Bonus
  • Uniforms are provided
  • Monday - Friday work week
  • Commission
  • Bonuses
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