Commercial Operations Administrator

About Us:

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state‑of‑the‑art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Commercial Operations Administrator

Full‑time, Exempt

Mesa, AZ (Onsite, Monday‑Friday, 8am‑5pm)

$60,000 – $80,000 annually, depending on experience

The Commercial Operations Administrator provides essential administrative, operational, and project management support to the Business Development team, Study startup and SVP of Commercial Operations. This role ensures efficient coordination of business development activities, including sponsor outreach, pipeline tracking, feasibility preparation, marketing coordination, and conference logistics. This position is ideal for an individual seeking to grow into a Business Development role; it provides hands‑on exposure to sponsor engagement, clinical trial feasibility, CRM management, and commercial operations within a clinical research organization.

• Manage scheduling, calendar coordination, and meeting logistics for the Sr. VP Commercial Operations / Business Development and Business Development function (i.e. Conferences, sponsor / CRO visits, etc.)
• Organize electronic documentation, maintain file systems, and ensure version control of all BD materials.
• Assist in preparing reports, slide decks, capability presentations, and conference summaries.
• Coordinate conference pre‑ and post‑meeting plans, schedules and post‑meeting notes, track action items, and follow up with internal teams to ensure timely completion.

• Support outreach efforts by drafting introductory emails, coordinating follow‑ups, and managing sponsor contact lists.
• Help prepare and organize capability decks, feasibility questionnaires, support checklists, cheat sheets, and pre‑study materials (i.e. therapeutic area population estimates, database estimates, recruitment efforts).
• Schedule BD maintenance / check‑in pipeline calls, non‑trial startup site visits, and capabilities presentations; coordinate logistics across multiple sites.

• Maintain accurate and timely data within  and other tracking tools.
• Update pipeline status, add new opportunities, log sponsor interactions, and reconcile data with leadership weekly.
• Run routine CRM reports for BD leadership, including lead status, feasibility submissions, and follow‑up needs.
• Run research database reports with Global Data subscriptions, maintain landscape news.

• Assist in collecting required documents for feasibility responses (capabilities information, database numbers, screening/randomized target numbers).
• Track feasibility deadlines and coordinate reminders with study startup, business development team and PI’s/ operations.

• Coordinate with marketing on collateral updates, sponsor sheets, capability decks, and conference assets.
• Support planning, preparation, and logistics for conferences, including registrations, travel arrangements, and pre/post‑conference communications.
• Assist in maintaining the BD calendar, conference schedules, follow‑up plans, and sponsor outreach campaigns.

• Participate in shadowing BD calls and meetings for training and exposure to BD processes.
• Complete training on clinical trial fundamentals, sponsor engagement, and CRM systems.
• Take on progressively increased responsibilities based on performance and skill development.

• Strong administrative, organizational, and project coordination skills.
• Excellent written and verbal communication abilities.
• High attention to detail with strong…