International Account Manager

Responsibilities

• Develop and maintain customs compliance processes for all export shipments.
• Join Sales on customer calls as requested to assist with any export related questions.
• Respond to inquiries from all internal company departments around customs and compliance.
• Coordinate all required customs and security compliance documentation required from shippers.
• Stay up-to-date on all changes in regulations as it relates to exports, security rules, and commodities.
• File any required regulatory paperwork internally and externally.
• Coordinate with colleagues globally where needed to ensure shipments are expedited without delay in all cases.

• Bachelor’s degree in International Business, Supply Chain Management, or a related field.
• Minimum 3 years’ experience in export coordination, logistics, or international trade.
• Strong understanding of export regulations, customs procedures, and international shipping documentation.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders.
• Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and export management software/tools.
• Ability to adapt to changing priorities and work independently with minimal supervision.