Senior Lead Product Manager

Responsibilities

• Define and articulate the product vision, strategy, and roadmap for product and engineering development lifecycle capabilities, aligning priorities to business strategy, user needs, risk considerations, and operational objectives.
• Own and evolve the backlog for Jira, Jira Product Discovery, and related workflow capabilities, ensuring work is prioritized based on business value, scalability, user experience, and enterprise impact.
• Lead the end-to-end product lifecycle across discovery, requirements, design, configuration, testing, launch, adoption, and continuous improvement.
• Partner across Product Management and business lines to create a cohesive, scalable, and consistent approach to product development lifecycle tooling and workflows across the enterprise.
• Serve as the voice of the user and stakeholder, translating feedback and operational pain points into clear product opportunities, enhancements, and process improvements.
• Work closely with engineering, IT, and external vendors to deliver new features, integrations, automations, and system enhancements.
• Define and document product requirements, user stories, acceptance criteria, and functional expectations to support high-quality execution and delivery.
• Configure and optimize core Jira and Jira Product Discovery capabilities, including workflows, templates, issue types, views, automations, and related platform capabilities.
• Ensure systems and tools are well integrated across the enterprise through APIs, middleware, data pipelines, and adjacent workflow technologies.
• Drive rigorous testing practices, including unit, integration, and user acceptance testing, to support production-grade quality, reliability, and data integrity.
• Develop and enhance reporting, dashboards, and visibility into operational and product performance to support decision-making and continuous improvement.
• Use qualitative and quantitative data to evaluate adoption, engagement, process efficiency, satisfaction, and other success measures.
• Influence cross-functional stakeholders and resolve competing priorities by communicating product direction, trade-offs, dependencies, and expected outcomes clearly.
• Lead change management efforts related to tooling and workflow enhancements, including communication, enablement, training, and adoption support.
• Leverage market trends, platform capabilities, emerging technologies, and AI-enabled opportunities to improve workflows and user outcomes where practical and valuable.
• Embed strong risk, security, control, and compliance considerations into product design and delivery, and support the company’s commitment to protecting the integrity and confidentiality of systems and data.

• Education and/or experience typically obtained through completion of a bachelor’s degree.
• Typically has 10 years of experience or demonstrated portfolio consistent with experience required of the role in product management, technical product management, business systems product ownership, or a related discipline.
• Demonstrated experience owning strategy and delivery for complex products, platforms, enterprise applications, or workflow capabilities.
• Experience leading cross-functional product initiatives involving product, engineering, operations, compliance, legal, risk, and other business stakeholders.
• Deep functional expertise with Atlassian tools, including Jira and Jira Product Discovery, with the ability to translate business needs into configuration, workflow design, and platform improvements.
• Demonstrated ability to define product vision, roadmap, backlog, requirements, and success measures for complex business or technical capabilities.
• Strong product management fundamentals, including discovery, prioritization, roadmap development, user story writing, and iterative delivery.
• Strong technical fluency, including understanding of APIs, integrations, data flows, system dependencies, and enterprise application environments.
• Experience driving adoption and continuous improvement through stakeholder engagement, training, communication, and change enablement.
• Strong analytical, problem-solving, and decision-making skills, with the ability to use data and insights to prioritize opportunities and measure impact.
• Strong written and verbal communication skills, with the ability to influence stakeholders and create alignment across competing priorities.
• Experience operating in regulated environments and incorporating risk, governance, security, and compliance considerations into delivery.