Director, RFP Management – Rate Enablement

Responsibilities

• Define the strategy, operational direction, and the annual roadmap for central RFP Response and rate load submissions
• Effective resource management and seasonal planning and ensuring that the team is adequately staffed
• Establish key performance indicators (KPIs) and success metrics, closely monitoring corporate RFP performance
• Develop and build dashboards to be shared with internal teams including leadership and proactively identify gaps
• Lead and coach a team of associates, including managers, with a focus on executing coordinated RFP and Rate Enablement activities
• Resource planning and vendor management for offshore resources
• Establish vendor relationships to oversee contractual obligations, including the financials
• Identify, drive, and implement continuous improvement initiatives to enhance processes

• A minimum of eight years of successful experience in process administration and/or operations management is strongly preferred
• Prior experience in the hotel industry, travel management companies (TMC), or similar sectors is highly desirable
• Industry knowledge brings valuable insights and enhances the candidate’s effectiveness in related environments
• Working knowledge of RFP platforms and technologies such as Cvent/Lanyon, Ready Bid, Salesforce, etc. is necessary
• Proficiency in MS Office applications—including Outlook, Word, PowerPoint, and Excel—is required
• Excellent analytical, communication, and presentation skills are essential
• Candidates must demonstrate expertise across multiple areas of business operations
• Candidates should be adept at communicating and coordinating with a variety of functional areas to enhance performance
• A significant track record of leading teams and coaching direct reports is expected
• Successful candidates will have demonstrated their ability to develop talent and foster team success
• Candidates must possess a BA/BS degree, which is required for this role
• An advanced business degree is preferred
• PMP or similar is preferred

• BA/BS degree
• advanced business degree
• PMP