Compliance Operations Specialist

Responsibilities

• Manage the compliance inbox by reviewing, prioritizing, and responding to employee inquiries related to policies, procedures, and regulatory requirements.
• Triage incoming questions and route complex or high-risk issues to appropriate compliance, legal, or privacy personnel.
• Track and log all inquiries, ensuring proper documentation and follow-up through resolution.
• Develop and maintain standard response templates and FAQs to promote consistency and efficiency.
• Support drafting and distribution of compliance communications, alerts, and guidance.
• Maintain compliance documentation, including policies, procedures, and inquiry logs.
• Assist with scheduling, coordination, and documentation of compliance meetings and committee activities.
• Support onboarding and periodic compliance training logistics (e.g., tracking completion, sending reminders).
• Assist with basic monitoring activities, including tracking attestations and policy acknowledgments.
• Coordinate with cross‑functional teams (HR, Legal, Privacy, Operations) to gather information needed to respond to inquiries.

• 2–4 years of administrative, compliance, legal support, or healthcare operations experience
• Strong organizational and project management skills
• Excellent written and verbal communication skills
• High attention to detail and ability to handle sensitive/confidential information
• Analytical mindset with problem-solving capabilities.
• Ability to work cross‑functionally in a fast‑paced environment.
• Bachelor's Degree in Healthcare, Business, Legal Studies, or equivalent