Director, Product Development – Modernization
Job in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Business
-
Management
Job Description & How to Apply Below
- Responsible for development of digital first products supporting the needs and risks of USAA Members
- Oversee the development and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products
- Develop and finalize recommendations to launch new products and the evaluation and decision to buy/build or ally for the line of business
- Generate creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists
- Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.)
- Responsible for post-launch maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms
- Leverage cross functional resources to gather data and member information to support formulation of product strategy and acquire competitive intelligence
- Lead a team to analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence
- Develop and communicate new product value proposition for the line of business across teams and levels of leadership
- Ensure product development team deliver sales support to all distribution channels (e.g., .com, mobile, contact center) so that the new product is properly positioned to members
- Direct the analysis and evaluation across multiple new product performance metrics to adapt offerings, if necessary, prior to full launch
- Coordinate with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations
- Coach and develop employees belonging to the product development team, on an ongoing and real-time basis, to drive maximum performance and engagement levels to achieve desired business results
- Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree
- Minimum 8 years’ relevant industry experience in Actuary, Underwriting, Marketing, or Operations to include direct product management experience
- Minimum 3 years’ direct team lead or management experience
- Experience developing product strategies, product plans and product roadmaps
- Knowledge and application of Product Development Life Cycle (PDLC)
- Experience leading an agile product development process, managing multiple products simultaneously
- Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives
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