More jobs:
Workforce Optimization & SLA Analyst
Job in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-07-25
Listing for:
Verra Mobility
Full Time
position Listed on 2026-07-25
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Verra Mobility is seeking a Queue Processing Analyst to manage day-to-day staffing and inventory to meet SLA targets. You will analyze volume trends, collaborate with regional teams, and implement scheduling improvements.
The role emphasizes data-driven decisions, service recovery, and cross-functional coordination to ensure timely delivery of events and high customer satisfaction. The position requires a business or CS background, strong communication, and proficiency with MS Office.
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