Senior Change Management Consultant – Workday Success Plans

Responsibilities

• Lead the development and implementation of strategies that promote end-user adoption of Workday.
• Support change-related activities including, but not limited to, change impact analysis, strategy development, readiness assessment, and adoption measurement.
• Lead hands‑on development of communications and training materials that support a successful transition to Workday for key end‑users.
• Contribute to the ongoing development and refinement of Workday's Change Management methodology to support new SKUs and other innovation‑focused initiatives.
• Confidently and consistently provide excellent customer service.
• Share their broad experience with industry practices.
• Adapt and succeed independently in challenging situations.
• Support multiple customers concurrently on short duration projects.
• Enjoy the reward of helping customers to stabilize and optimize their Workday applications and to learn about new features.
• Partner with an Engagement Manager to deliver Change Management services (Tenant Review with Advisory Consulting Services).

• 7+ years of full‑time professional related work experience.
• Experience leading change management activities for one or more Workday deployments.
• Certification in Workday HCM Products is preferred.
• Demonstrates a solid grasp of HR related systems and processes.
• Ability to demonstrate past experience with managing multiple projects and/or work streams at one time.
• Very strong verbal communication skills and comfortable presenting in a customer‑facing capacity with the ability to tailor communication and presentations to different audiences.
• Ability to effectively navigate and resolve conflicts that may arise between client stakeholders, ensuring project alignment and maintaining positive client relationships.
• Experience in Workday deployment projects, including user training, process alignment, and problem resolution, with a focus on driving user adoption and minimizing disruption.
• Experience managing the human element of AI transitions, specifically driving user adoption and upskilling teams on AI capabilities.

Demonstrates expertise in leading change management activities for Workday deployments, focusing on user adoption, training, and communication strategies. Proven ability to manage multiple projects while ensuring positive client relationships and effective conflict resolution.