Customer Advocate, Social Media & Escalations
Job in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-07-16
Listing for:
Beazer Homes USA, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Beazer Homes USA, Inc. is seeking a Customer Advocate to monitor online conversations and respond empathetically while coordinating with internal partners to resolve homeowner issues. The role emphasizes reliability, personable service, and timely problem solving across social channels.
Responsibilities include engaging homeowners on major platforms, maintaining a consistent voice, and collaborating with field personnel to ensure escalation items are resolved thoroughly and promptly.
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