Onsite Call Center Representative (Inbound/Outbound Calls
Listed on 2026-08-03
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Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Sales
Inside Sales, Customer Success Mgr./ CSM
Inside Sales Representative / Call Center Representative (Inbound & Outbound)
Location: Mesa, AZ (Onsite Position - Not Remote)
Schedule: Monday-Friday, Availability Required Between 7:00 AM - 7:00 PM (8-hour shifts)
Pay Rate: $18.00/hour (Temp-to-Hire)
Permanent Hire Rate: $20.00/hour upon conversion
Performance Reviews: Every 90 days following permanent hire
We are seeking motivated, energetic, and customer-focused professionals to join our growing team as an Inside Sales Representative / Call Center Representative in Mesa, AZ. This onsite position combines inbound customer support with high-volume outbound sales activities. Successful candidates will possess strong communication skills, confidence in overcoming objections, and the ability to thrive in a fast-paced call center environment.
This is a temp-to-hire opportunity with excellent growth potential and increased compensation upon permanent placement.
Key Responsibilities Inbound Customer Calls- Handle incoming customer inquiries professionally and efficiently.
- Gather and verify customer information while accurately entering data into company systems.
- Provide information and assistance while delivering exceptional customer service.
- Document all customer interactions, inquiries, and follow-up activities.
- Make 200+ outbound calls daily to warm leads and prospective customers.
- Present products and services while identifying customer needs.
- Confidently overcome objections and provide effective rebuttals.
- Build rapport with customers and maintain a positive, professional phone presence.
- Generate sales opportunities and secure customer commitments.
- Meet or exceed daily, weekly, and monthly performance goals.
- Previous call center, inside sales, outbound dialing, or customer service experience preferred.
- Strong verbal and written communication skills.
- Ability to confidently handle objections and rejection while maintaining professionalism.
- Comfortable working in a high-volume call environment.
- Excellent interpersonal and relationship-building skills.
- Strong attention to detail and accuracy in documentation.
- Basic computer proficiency, including data entry and CRM systems.
- Reliable attendance and strong work ethic.
- Starting pay of $18.00 per hour
- Temp-to-hire opportunity
- Pay increase to $20.00 per hour upon permanent hire
- Performance reviews every 90 days after conversion
- Opportunity for career growth and advancement
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