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Guest Experience Specialist
Job in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-08-22
Listing for:
Extended Stay America
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Extended Stay America is seeking a friendly Guest Services Representative to assist guests, answer phones, check guests in and out, and process payments per company guidelines. You will maintain front desk procedures and uphold safety standards.
You will resolve guest requests through Make it Right, manage reservations, balance cash and city ledger accounts, and keep common areas tidy. Strong English, basic math, and customer service mindset are essential in this role.
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