Training Specialist – Information Systems

Equal Opportunity Employer Statement

Mesa Public Schools is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.

• Mesa Public Schools was named by Forbes as one of the Best Employers in Arizona for multiple years.
• East Valley Tribune named Mesa Public Schools as Best Place to Work in East Valley for multiple years.

Full-time (40 hours per week). Base Hourly: $19.64. Class/Calendar: B21, 12 months

Vacation, sick leave, holidays, retirement matched through the Arizona State Retirement System, health and life insurance.

Performance Pay:
Available annually.

New Hire

Experience:

1% of the base hourly rate granted for each year of verified like experience (within ten years) beyond the requirement, up to a ten-year maximum.

New Hire

Education:

1% of the base hourly rate awarded for an AA or higher degree if not required for the position.

To support the use of computer software; to prepare documentation of software and its uses; and to develop training programs in the use of software applications.

• Develop curriculum, course materials and lesson plans for district personnel in the use of various software packages and district student-based applications.
• Provide training and technical support in a classroom environment.
• Provide phone and/or remote desktop support, as part of a call center, for district personnel in the use of the district’s student information system.
• Assist Information Systems staff and district personnel in the preparation of course materials and in the maintenance of current training materials to keep documentation current.
• Review technical material and rework for district personnel and general audience comprehension and usage.
• Establish course calendars/descriptions to be distributed electronically to district personnel.
• Assist in the coordination of the use and availability of the district’s PC Lab with other departments; assist Information Systems staff in the maintenance of the PC Lab.
• Create and update administrative training web site.
• Research new training techniques and suggest enhancements to existing training programs.
• Train computer software applications and other newly developed technology products; identify training needs, instructional materials and support resources.
• Perform software application troubleshooting.
• Regular and on-time attendance required.
• Assist and interface with Information Systems and other district personnel to research, identify and report software bugs.
• Assist with other assigned duties as appropriate to the area of assignment and Mesa Public Schools.

• High School education required.
• One year experience developing and delivering computer-related training.

• Knowledge and experience in the use of district administrative computing procedures preferred.

• Models the attributes and skills of the MPS Portrait of a Graduate.
• Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community.
• Strong computer software skills with proven expertise utilizing MS Office Suite software.
• Expertise in training and the methods involved in learning and instruction and developing effective and creative curriculum.
• Ability to communicate effectively (verbal and written) with district personnel of all levels.
• Ability to organize, prioritize, assume responsibility, problem solve and meet deadlines while working under pressure and with minimum supervision.

• Majority of administrative and planning duties occur in a typical office environment within a district office or school campus.
• Regular presence in training rooms, computer labs, or classrooms to deliver professional development sessions.
• May travel between multiple school sites within the district.
• Frequent collaboration with instructional coaches, administrators, curriculum teams, and HR.
• Must be able to move between office spaces, schools, and training locations.
• Occasionally required to lift or carry training materials, boxes of supplies, or technical equipment (e.g., projectors, laptops) from 25-30lbs.