Elite​/Lead Field Service Technician

## Elite/Lead Field Service Technician Bewerbenremote type:
Vor Ortlocations:
Mesa, Arizona time type:
Full time posted on:
Heute ausgeschriebenjob requisition :
R48710

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und
-herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

Job Summary:

The Elite/Lead Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment).

Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers. This role is responsible for the escalation and leveraging appropriate company resources to address issues, both with personnel and customers.
Responsibilities:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
· Create and maintain safe working environment and culture within the organization  
· Take care of company property  
· Demonstrates high impact culture through innovation, accountability and empowerment  
· Must be able to function in a team environment  
· Usually works with little to no supervision  
· Works independently and has ability to lead/coach/guide/motivate    Requirements:  
· Some travel required    Driving Requirements:  
· Driver Application for Employment  
· Motor Vehicle Report (MVR)  
· Forms:  o Driver Disclosure and Release  o Employee Applicant Drug and Alcohol Statement  o FMCSA Certificate of Awareness  o Driver Certificate of Violations  o Driver Statement of On Duty Hours Road Test o Copy of Driver’s License  o Copy of Medical Certificate    High Impact Behaviors:  
• Continuous Professional Development:
Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.  
• Collaboration and Teamwork:
Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.  
• Results Driven Performance:
High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Education & Experience Requirements :  
· HS diploma or equivalent  
· Capable of obtaining a CDL, class A or B with applicable endorsements    Preferred:  
· Technical military background  
· Tech Cert, Degree or industry specific license(s)    Experience Requirements:  
· Ability to obtain all required customer clearances (TWIC, DISA, etc.)  
· Ability to obtain DOT Medical card  
· Clean driving record  
· Work experience preferred  
· 5 to 7 years of technical work experience    Skill Requirements:  
· Electrical, mechanical, diesel, fusion experience depending on business unit  
· Work without direct supervision and provides coaching/training to junior-level technicians  
· Technically sound  
· Experience with Microsoft Office including smart devices  
· Must have customer service experience  
· Demonstrates critical thinking and troubleshooting ability  
· Synthesizes technical information and communicates it clearly  
· Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. …