Mining Application Specialist - MineStar

## Mining Application Specialist - Mine Star Apply locations :
Mesa, Arizona:
Arizona time type:
Full time posted on:
Posted Todayjob requisition :
R
** Career Area:
** Product Support
*
* Job Description:

**** Your Work Shapes the World at Caterpillar Inc.
** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.
** Join Us as a Mine Star Application Specialist – Be at the Forefront of Autonomy
** Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?

If you answered
* yes*, then this is your opportunity to join  our team that’s transforming the future of mining.

As a Mine Star Application Specialist, you will be based at the
** Mine Star Hub in Phoenix, Arizona**, and will
** travel to mine sites for shift-based assignments**. In this role, you will work directly with customers to support and maintain a fleet of Caterpillar autonomous haul trucks.
** What Makes This Role Unique?**
* ** 7x7 Day and Night Shift Roster**:
Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours.
* ** On-Site Impact**:
Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
* ** Innovation in Action**:
Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
* ** Hands-On Problem Solving**:
Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
* ** Unique global exposure:
** Mine Star Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.
*
* What you will do:

**
* ** Implementing Mine Star Command
** and optimizing system performance.
* ** Building trusted relationships
** with customers through close internal and external collaboration.
* ** Supporting and advising
** Mine Star Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.
* ** Assisting with hardware and software installation and configuration**, including the development of Quality Assurance and Quality Control processes.
* ** Measuring, benchmarking, and reporting
** on system performance, while identifying opportunities for improvement.
* ** Creating training materials and process documentation
** to support ongoing learning and operational excellence.  
** Executing continuous improvement projects
** to optimize production and efficiency
** What skills you will have:
**** Technical Excellence:
Experience
** in
** mining technology**. Solid understanding of
** mining best practices.
**** Field Support:
** Strong
** troubleshooting and field support experience**.
** Problem-Solving Mindset
** to identify root causes and drive solutions.
** Communication Skills
** to work effectively with cross-functional teams and customers.
** Analytical

Skills:

Analytical mindset
** with experience using tools like Power BI or similar.
** Top Candidates will also have:
** Prior experience with
** Cat Mine Star** (onboard, implementation, product support, engineering, or application).Degree or technical training in
** Electrical, Mechanical, Mechatronic, or Mining Engineering.
**** What training looks like
** You’ll receive structured onboarding and product training on Mine Star onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning, on-the-job development, and mentoring.
** Additional Information:
** The position is based in
** Phoenix, Arizona**, and requires
** 50–75% travel
** to support roster work.

Most Mine Star Application Specialists follow a 7/7 rotation of day and night shifts. During scheduled rotations, the selected candidate will travel to the site and stay in…