Manager, Chief Engineer, NA

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well‑known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24×7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.

Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors, providing superior service that is faster and more cost effective.

Based on‑site in Phoenix, AZ, the Manager, Chief Engineer will be responsible for the continued and uninterrupted operation of the raised floor 24‑7‑365 in a large Tier III data center campus, including all equipment and spaces up to the PDU at the customer level. The Manager will manage scheduled and corrective maintenance, system repairs, testing, equipment commissioning and all critical facility start‑up and continuing operations.

The Manager will lead a team of Senior Level Specialists (Electrical and Mechanical) and Facility Technicians, as well as all contracted maintenance and repair teams working onsite. The Chief Engineer provides overall direction, coordination, and evaluation of these employees, reports directly to the Director of Operations and coordinates activities with the Director of Engineering.

• Oversee and supervise the efficient 24/7/365 operation of the facility equipment and systems, striving toward zero down‑time.
• Provide extensive customer service focus and interaction, evaluating all equipment and system operations and offering engineering analysis, recommendations for improvement and energy efficiency methods.
• Lead and manage all assigned personnel, including performance appraisals, training plans, counseling and mentoring.
• Coordinate, oversee, and provide quality assurance supervision of maintenance and service repairs on all critical facility and building engineering systems (electrical distribution, emergency diesel generators, UPS/battery backup systems, HVAC equipment, BMS infrastructure, fire prevention, and other electro‑mechanical equipment).
• Ensure all maintenance activities comply with approved MOPs and Vantage’s Mission Critical Facility work rules.
• Use the CMMS program to administer and refine an effective preventative maintenance plan tailored to the facility.
• Monitor and supervise subcontracted maintenance and repair projects, evaluating work performance and recommending increased in‑house support when practical.
• Develop and implement manpower schedules and work methods to achieve low cost and efficient operation.
• Establish performance standards for each phase of work, adhering to standard practices and quality levels.
• Coordinate the development, implementation and training of SOP/EOP/MOPs for equipment and systems throughout the data center campus, including documentation for new or unsupported equipment.
• Run the site industrial safety program, ensuring compliance with company policies and all federal, state, and local safety regulations.
• Manage the site Lock‑out/Tag‑out program in strict adherence to OSHA regulations.
• Prepare operating and repair budgets, coordinating requirements with the Operations and Engineering Directors and overseeing purchasing of parts, equipment, and…