Event Programmer; PartTime

Job Summary

Event Programmer (Part-Time)

• Location: Arizona, Montana, New Mexico, Oregon, Texas
• Division: Ticketmaster US
• Line Manager: Event Support Manager
• Contract
  
  Terms:
  
  Part‑time, 20 hours per week (including weekends and evenings)

The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.

As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.

• Collect, review, and input accurate data into Ticketmaster Host system following procedural best practices and established standards, then verify the output.
• Meet and exceed Event Management service level agreements.
• Accurately input event data into Ticketmaster Host system and identify and resolve event‑related errors.
• Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support, and client support when creating events and distributing information regarding those events.
• Establish and develop relationships with assigned clients.
• Participate in an on‑call schedule rotation among the team; provide after‑hour, weekend and holiday client support.
• Perform other duties as assigned by the Senior Event Specialist, the Event Manager, or the Regional Director of Event Management.

• 1‑3 years’ experience with the Ticketmaster System, or related field experience, with exposure and knowledge of the Ticketmaster system.
• Service‑oriented, strong organizational and communication skills.
• Ability to handle multiple priorities.
• Creativity, latitude, and problem‑solving ability.
• Box Office experience a plus.
• Overall awareness of the entertainment business.
• Knowledge of how Ticketmaster departments impact one another and outside clients.
• Flexible schedule including some Saturdays, evenings, and holidays.
• Excellent written and oral communication skills, good organizational skills, and attention to detail.
• Computer literacy and excellent data entry skills.
• High school diploma or equivalent required; BA/BS degree preferred.

• Reliability:
  Fans and clients rely on us to power their live event experiences.
• Teamwork:
  Individual achievement is complemented by team success.
• Integrity:
  Committed to the highest moral and ethical standards.
• Belonging:
  Build a culture where everyone can be authentic and have equal voice and opportunities.

• Health:
  Medical, vision, dental and mental health benefits for you and your family, health care concierge, Flexible or Health Savings Accounts (FSA or HSA).
• Personal:
  Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.
• Wealth: 401(k) program with company match, stock reimbursement program.
• Family:
  New parent programs including caregiver leave, fertility, adoption, foster, or surrogacy support.
• Career:
  Career and skill development programs with School of Live, tuition reimbursement, student loan repayment.
• Other:
  Volunteer time off, crowdfunding match.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by…