Wholesale Account Executive

About Quontic Bank

Quontic Bank is a CDFI federally chartered digital community bank. We have a customer‑centric culture built around helping our customers and giving back to local communities. We're making home ownership simpler, faster, and most importantly, more accessible for all communities across the United States.

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Our mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig‑economy workers, immigrants, and more with a curated banking experience as opposed to a one‑size‑fits‑all approach.

Whatever your role, we are bound by a spirit of collective commitment and excellence in all aspects of our work. As an employee of Quontic, the importance of your contributions cannot be overstated. You are an important part of our team!

• Build relationships with current and new mortgage brokers; contact and solicit mortgage brokers and bankers regarding Quontic's unique, highly competitive niche wholesale mortgage loan programs.
• Facilitate broker and banker sign‑ups into Quontic's broker‑wholesale lending program.
• Proactively seek ways to develop and expand customer relationships in order to contribute to the company's success.
• Maintain daily workflow prioritization and communication to ensure urgent matters are dealt with and closings occur in a timely manner.
• Achieve sales and referral goals by developing customer rapport and collaborating with mortgage operations to ensure an exceptional customer experience.
• Maintain a sales contact database and send weekly correspondence on programs and procedures.
• Revitalize dormant leads through strategic and persistent cold calling efforts, employing effective communication and relationship‑building skills to understand client needs and rekindle interest, ultimately driving revenue growth and expanding the customer base.
• Maintain regular communication with the brokers and inform them of changes and enhancements in processes and procedures.
• Develop marketing ideas and plans to increase volume.
• Analyze and prequalify applicants to determine the eligibility of the desired loan program.
• Effectively explain and communicate the terms of the product to brokers and bankers.
• Ensure the borrower signs all required documents.
• Gather all initial documentation based on the selected loan program.
• Perform special projects, and additional duties and responsibilities as required.

• Associate's degree (or equivalent); OR high school diploma (or equivalent) plus two years of experience in the functional area.
• Working knowledge of Non‑QM products.
• Demonstrated skills and experience within the mortgage market, and with loan origination functions including broker experience using Encompass loan origination software.
• Demonstrated experience with Microsoft Office 365 and the following technology:
  Hub Spot CRM, Encompass.
• Prior experience working in a high‑volume call center environment (B2B experience preferred).
• Proven experience in successfully revitalizing dormant leads through cold calling.
• Knowledge of underwriting and/or closing procedures and regulations.
• Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.
• Analytical and problem‑solving skills.
• Interpersonal and communication skills with the ability to speak confidently.
• An ability to thrive in a fast‑paced environment where priorities change daily, and where employees wear many hats.
• Detail‑oriented with the ability to think "outside the box" and prioritize tasks and decisions in a timely manner.
• Self‑directed, yet effective working as part of a collaborative team.
• Responsive and customer‑focused with a demonstrated use of professional judgment.

Successful applicants must be located in, or relocating to, one of the following states: AL, AZ, CA, CO, CT, DE, FL, GA, , IL, IN, IA, KS, KY, LA, MA, ME, MD, MI, MN, MS, MO, NC, NH, NJ, NM, NV,…