National Bankruptcy Supervisor

The National Bankruptcy Supervisor is responsible for leading a team of specialists to manage our national portfolio of accounts under the firm’s Bankruptcy Department. This includes accounts in various stages of Bankruptcy (Chapter 7, 11, 12, and 13).

• Prepare/manage daily production reports including workload distribution and performance management.
• Conduct regular audits of bankruptcy files to ensure accuracy in team performance.
• Onboard new staff and provide on‑going training to team.
• Serve as a single point of contact for escalated issues with national bankruptcy clients.
• Participate regularly with clients on regularly set calls regarding pipeline management and escalated issues.

• Minimum of 5 years of Bankruptcy experience with a Law Firm and/or Loan Servicer
• Must have ability to interpret client systems including LPS/Black Knight
• Must have extensive Bankruptcy experience
• Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet
• Must possess strong written and verbal communications skills.
• Must provide excellent customer service to internal and external customers
• Identifies and solves issues in a timely manner.
• Must be a team player and willing to help others in their department whenever necessary.
• Must be extremely organized and be able to multi‑task.
• Conscientious with respect to work completion, deadlines, time management and attendance.
• Takes initiative in face of obstacles and identifies what needs to be done and takes action.
• Demonstrates commitment to Firm’s vision, mission, and core values.
• Analytical and detail oriented, while working at a fast pace and capable of multi‑tasking.
• Develops professional relationships and builds rapport with others.
• Overall good work ethic and willingness to adapt to change.