Client Care Coordinator

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site‑based position with a primary role of managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals may present with complex substance use, mental health, housing, or medical care needs, and the coordinator will ensure coordination of care with existing PCMH, PCP or ensuring connection to new PCMH, PCP services.

The coordinator serves as the bridge for individuals residing in shelter or temporary lodging by coordinating and monitoring RBHA and Non‑RBHA community‑based services and facilitating delivery of these services. The coordinator works with individuals and families with the highest acuities and greatest vulnerabilities and will coordinate care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs.

The coordinator utilizes the housing search software systems to help individuals identify units. The coordinator is responsible for completing data entry and preparing an end‑of‑shift report documenting the coordination of care completed for each individual.

• High school diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred.
• Minimum of twelve months of recovery from substance use and/or mental health disorders required.
• Minimum of six (6) months of paid related work experience where prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
• 1‑3 years of full‑time health‑care related work experience where prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
• Valid identification required.
• Will complete CBI Peer Certification within 90 days of being hired.
• Arizona Fingerprint Clearance Card (Program Specific).

• Generous PTO accrual (5 weeks!)
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity / Critical Illness
• Pet Insurance
• Dependent Care Savings, Health Care Savings
• 401K with employer match – 100% vested upon enrollment
• Wellness programs
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Reimbursement options for Licensure
• Very Competitive pay rates

CBI values its employees and offers opportunities for professional development through ongoing training and support. The organization has been recognized by The Phoenix Business Journal as one of the top ten healthiest mid‑size employers in the Valley for the past four years.

Our facilities are state‑of‑the‑art and located throughout Arizona, supporting a “no wrong door” treatment approach that improves the quality of life for our patients.