Clinical Program and Education Manager

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Full Time AZ, US

9 days ago Requisition

Salary Range: $34.00 To $69.30 Annually

“Improving the lives of those with chronic care diseases while providing solutions to our customers.'

Looking for a new opportunity? At Super Care Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Super Care Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for nearly 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation.

The Clinical Program & Education Manager is a strategic clinical leader responsible for designing, scaling, and safeguarding the integrity of Super Care Health’s clinical programs. Reporting to the Director of Respiratory Services, this role bridges clinical strategy and field execution, ensuring programs are operationally sound, clinically compliant, and consistently delivered across all markets.

This individual serves as a subject matter expert and central resource for clinical standards, education, and program performance, driving quality, supporting field teams, and enabling sustainable growth. The role also maintains the flexibility to directly support patient care and represent the organization externally as needed.

• Partner with leadership to design, implement, and continuously improve respiratory programs (for example, Ventilation, Pediatrics, and Chronic Care Management)
• Develop and maintain clinical SOPs, protocols, and workflows to ensure standardized, high-quality care delivery
• Ensure adherence to compliance standards and accreditation requirements.
• Conduct routine and targeted audits to monitor adherence to clinical and documentation standards
• Lead clinical readiness efforts for accreditation (such as Joint Commission) and proactively identify and mitigate compliance risks
• Serve as the organization's independent clinical governance authority, structurally separate from Field Operations, ensuring clinical standards are upheld even when they are in tension with operational or growth priorities

• Design and implement scalable education programs, including Train-the-Trainer models for Regional Clinical Leaders
• Serve as the clinical dotted-line authority for RT Leads and field RTs, providing governance, consistent policy interpretation, and a formal escalation pathway for clinical, safety, and ethical questions that is independent of the Field Operations reporting line
• Provide direct patient care on an as-needed basis to support field operations, maintain clinical competency, and ensure continuity during staffing or leadership gaps
• Support hiring efforts by assessing clinical competency of candidates
• Develop and manage ongoing education initiatives, including CEU programs and competency assessments for staff and referral partners
• Lead initiatives to enhance troubleshooting methodologies and improve resolution rates across clinical and customer service channels.
• Oversee the Clinical Documentation Specialist (CDS) team, ensuring accuracy and compliance in prescription documentation, coordinating physician…