Registration Discharge Scheduler - South Gilbert

Job Details

Job Location:

Pecos
- Gilbert, AZ 85295

Position Type:
Full Time If you are seeking to join a stable and established organization with high employee and patient satisfaction ratings, then Tri-City Cardiology is for you! Tri-City Cardiology has been serving the healthcare needs of the East Valley for over 45 years.

We are searching for a customer service oriented professional to join our dynamic Front Office/Discharge Scheduling team! If you enjoy working in a fast-paced environment for a company that truly cares about the service provided to their patients and putting quality care first, this may be an ideal position for you!

• Position Location:
  
  South Gilbert
  - Val Vista and Pecos
• Schedule:
  
  Openers can start as early as 6:45 a.m., closers can work as a late as 5:30. It would be an eight hour shift in this time frame Monday-Friday
• Travel:
  Occasionally required to fill in at other East Valley locations:
  San Tan Valley and East Mesa
• Pay Rate: $18.00 - $21.00

• Immediate Holiday Pay
• Annual Movie Night – invite your family too!
• Years of Service Awards
• Reward & Recognition Program!
• Medical Benefit as low as $34.61/per pay-period

This position provides front office support to our patients by greeting and registering patients, providing financial information and support and verifying both financial and demographic information upon check-in. This position also provides comprehensive discharge services to the patients to ensure that the care plan and physician orders are scheduled and carried out.

• Verifies and updates all demographic and insurance information on patients in Practice Management (PM).
• Scans all insurance cards, pharmacy cards and drivers licenses into the appropriate accounts in Practice Management (PM).
• Ensures Privacy Notices and yearly updates are completed and signed on every patient.
• Explains TCCs financial policy and Forms Fees to patients. Ensures that patient signs the financial policy and completion of Forms paperwork. Discusses the patients financial responsibility, including co-pays, coinsurance, deductibles, Forms Fees and payment needed at time of visit.
• Must attempt to collect co-pays, coinsurance, deductibles, deposits, and/or past due balances.
• Reconciles cash bag and prepare and reconciles the daily deposit.

• Schedules patient appointments for testing both internally and externally per physicians orders.
• Schedules follow up appointments or referrals to other specialists per physicians order.
• Completes lab and radiology requisitions/orders and tasks for authorization appropriately.
• Creates new patient charts and scheduling for walk in New Patients
• Prints patient appointment reminders, clinical summaries, and reviews all TCC scheduling, policies, cancellation notices and testing instructions.
• Verify appropriate diagnosis for Testing from the chart.
• Enrolls patients in the Patient Portal if not already registered.
• Works various task buckets for scheduling and completes scheduling tasks

• One year of front office medical receptionist experience
• High school diploma or GED.
• 40 wpm typing
• Knowledge of basic computer and math skills.
• Demonstrated critical thinking ability in order to resolve problems and carry out instructions.
• Ability to multi task.
• Excellent verbal communication skills in an effective, clear, calm, friendly and professional manner.
• Ability to effectively communicate to all internal and external customers.
• Manages tasks in a timely fashion.
• Ability to read and interpret documents.

• Previous medical scheduling preferred.
• One year of cash handling experience preferred.

In addition to fostering a positive work environment with internal career…