Crisis Case Manager - Behavioral Health

Join MIND 24-7:
Transforming Mental Health Care, 24/7

At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help . Our mission is to provide accessible, compassionate care for everyone-no matter the time of day or the challenges they face . Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families .

We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day .

Location:

Phoenix, AZ |

Schedule:

3/12s, 7:00AM - 7:30 PM

Competitive Pay + Full Benefits

Mind 24-7 is redefining how people access behavioral health care by offering 24/7 walk-in mental health services for children, adolescents, and adults. We provide immediate access to care-without waitlists or ER delays-and support individuals through crisis stabilization, medication management, and care transitions. Our Express Plus program offers short-term observation and psychiatric support for patients who are stable but require medication management and care coordination .

• 24/7 collaborative clinical environment
• Opportunities for advancement in a rapidly growing company
• Full benefits: medical, dental, vision, PTO, and 401(k)
• Make a daily impact in the lives of individuals seeking mental health support
• Be part of a behavioral health revolution

• Coordinate discharge planning and ongoing care for patients under psychiatric medication management .
• Schedule follow-up appointments with outpatient psychiatric providers and therapists.
• Support patient access to prescriptions, transportation, insurance coverage, and social services.
• Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
• Document case management activities in the Electronic Health Record (EHR) system.
• Participate in interdisciplinary team meetings and contribute to holistic care planning.

• Associate's or Bachelor's degree in healthcare, behavioral health, human services, or related field preferred.
• 1-2 years of experience in case management , care coordination , or behavioral health services .
• Level 1 Fingerprint Clearance Card (or ability to obtain upon hire
• Strong communication, time management, and organizational skills.
• Familiarity with EHR systems and HIPAA compliance.
• Bilingual (English/Spanish) is a plus.

Join a team that's making an immediate impact on mental health care
-with an on-site role, industry-leading pay, and a supportive team environment .

To support you in this essential work, we offer a benefits package grounded in e mpathy , including medical, dental, vision, life, and disability insurance . We provide a 401(k) plan with company contributions and accrued paid time off to ensure you have the space to rest and recharge .

As an equal opportunity employer, we believe that diversity makes us stronger and we are committed to creating a culture where you can be your authentic self and truly belong .