Medical Assistant

Position Summary

The Medical Assistant provides direct patient care, acts as a patient advocate, and supports patients and families throughout the healthcare system. Responsibilities include assisting providers, preparing rooms, collecting specimens, administering medications, documenting electronic health records, and helping with patient discharge. The Medical Assistant also assists with self-management goals, insurance and referrals, conducts outreach after hospital stays, retrieves medical records, and helps with pharmacy questions.

The Medical Assistant provides direct patient care, acts as a patient advocate, and supports patients and families throughout the healthcare system. Responsibilities include assisting providers, preparing rooms, collecting specimens, administering medications, documenting electronic health records, and helping with patient discharge. The Medical Assistant also assists with self-management goals, insurance and referrals, conducts outreach after hospital stays, retrieves medical records, and helps with pharmacy questions.

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

• Inclusion
• Nurture
• Service
• Purposeful
• Integrity
• Resilient
• Engaged

• High school diploma or GED from an accredited institution
• Graduation from an approved medical assistant training program
• A minimum of three (3) years’ experience working as a Medical Assistant in a health care setting
• Or an equivalent combination of education and/or experience that provides the necessary knowledge, skills, and abilities to perform the essential functions of the job
• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
• Proficient mathematical skills for use in a healthcare setting
• Basic computer proficiency to include Windows, MS Office, and internet
• Ability to problem solve in situations both independently or with support from team and/or leadership
• Ability to multi-task and work effectively in a high-stress and fast-moving environment
• Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements

• Prepare for the patient appointment by reviewing and updating patient records prior to patient arrival
• Interview patient to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient
• Obtain and record the patients’ vital signs according to protocol for patients age
• Prepare exam room and patient for the type of exam/procedure to be performed
• Maintain patient confidentiality following all HIPAA policies and procedures
• Document accurately all patient information in electronic health record
• Communicate in a timely and professional manner with patients and other members of the care…