Front Desk Representative Pediatric Pulmonary Job Mesa area,Arizona USA,Healthcare

Primary City/State:
Mesa, Arizona Department Name: CCMC Pediatric Pulmonology

Work Shift:

Day Job Category:
Revenue Cycle Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better.

Our leaders are at the front of the health care transformation, planning the future of Banner Health. Banner Health Clinic in Mesa provides comprehensive Pediatric Pulmonology care for our patients. Under the care of our physicians and experienced support team, each patient can build a long‑term relationship and treatment based on their individual needs.

As a Front Desk Representative responsibilities will be answering phone calls that come in on a shared line with our Pediatric Sleep Clinic and scheduling for both clinics, checking out patients mainly and helping check in patients when we have busier clinics, taking payments for clinic visits, working referrals, helping with chart prep if our other Front Desk Rep is out, communicating with our back office team and our providers, and communicating with management.

Communication, Teamwork, Problem solving, work ethic, attention to detail, adaptability, interpersonal skills.

* This position will be split between Pulmonary and Sleep Shift: Monday to Friday 8:45am - 5:15 pm and may change as needed for coverage Locations: 1432 S Dobson Rd Ste 506 and 509 Mesa AZ 85202

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi‑specialty Banner Health Centers in the metropolitan Phoenix area.

We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards.

This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS

Performs registration/check‑in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.

Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre‑certification, referrals, and authorizations

Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.

Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.

Schedules office visits and procedures within the medical…