Front Office - Medical

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Full-time Regular Mesa, AZ, US

12 days ago Requisition

At Ironwood Cancer & Research Centers
, care is personal—and so is our team culture. At our Dobson
Cancer Center
, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare.

Why Ironwood?
This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.

• Full-time, Day Shift
• Located in our Phoenix office
• Hands-on experience in oncology care settings
• Exposure to clinical workflows and patient care coordination
• Career pathway into healthcare administration or specialty medical roles
• Work alongside experienced professionals in a collaborative environment
• Greet and assist patients; deliver exceptional customer service
• Collect, post, and reconcile patient payments; resolve payment issues
• Register patients and update demographic, insurance, HIPAA, and AOB information
• Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments
• Prepare and send testing procedures; manage paperwork and chart documentation
• Answer and route calls; monitor faxes and patient callbacks
• Reconcile daily reports and perform other assigned administrative duties

• Ability to multitask in a fast-paced medical environment
• Knowledge of insurance processes, medical terminology, and patient reports
• Strong customer service, communication, and teamwork skills
• Proficiency in Microsoft Office and standard office systems

• 1–2 years of medical experience preferred
• Surgical and/or Medical Oncology experience strongly preferred

• Valid Driver’s License

• A collaborative, mission-driven, and caring workplace