Banner Staffing Front Office Patient Financial Services Representative Internal Medicine

Primary City/State:

Mesa, Arizona Department Name:

Banner Staffing Services-AZ

Work Shift:

Day Job Category:

Revenue Cycle Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

As a Front Office Patient Services Representative on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health.

As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

Location:

1441 N. 12th St, near 12th St and McDowell in Phoenix.

As a valued and respected BSS Staffing Services team member, you will enjoy:

Competitive wages

Paid orientation

Flexible Schedules (select positions)
Fewer Shifts Cancelled Weekly pay
403(b) Pre-tax retirement

Employee Assistance Program Employee wellness program

Discount Entertainment tickets

Restaurant/Shopping discounts

Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. Must have availability to work Monday-Friday, typically 8am-5pm

Hours:

Mon, Tue, Wed, 7:30AM - 5:00PM, Thu, 7:30AM - 12:00PM, Fri 8:30AM - 5:00PM.

Location:

13995 W Statler Blvd Suite 200 Surprise AZ 85374
*** Please note these are not full-time benefitted positions
** POSITION SUMMARY This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor…