Catering Sales Manager

Scope of Position:

The Catering Sales Manager is responsible for selling and marketing catering services, food and beverages and banquet facilities through direct client contact to maximize revenue and profits from food & beverage sales and meeting room rental. Supervises hotel and banquet staff to ensure proper delivery of services. Maintains ongoing relationships with hotel clients. Advises hotel management and negotiates contracts and agreements with an eye to profit and customer satisfaction.

Responsible for establishing new accounts, booking repeat business while keeping quality to high standards

• · College Degree preferred, and/or a minimum of 2 years in Sales and Marketing experience.
• · Hospitality related work experience preferred.
• · Proficient in Microsoft Office Suite and Sales related computer programs required.
• · Knowledge of F&B preparation techniques and liquor laws and regulations helpful.
• · Valid driver's license for applicable state and MVR in good standing.
• · Alcohol awareness certification as required by local or state government agency.

• · Long hours sometimes required, including nights and weekends.
• · Medium Work - Exerting up to 50 pounds of force occasionally, and /or 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• · Ability to stand for long hours at a time.
• · As Manager on Duty, ability to move quickly around to the various departments of the property.

• · Must be able to convey information and ideas clearly, both oral and written.
• · Must be able to evaluate and select among alternative courses of action quickly and accurately.
• · Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results.
• · Must maintain composure and objectivity under pressure.
• · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• · Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the particular need.
• · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
• · Must be able to work with and understand financial information and data, and basic arithmetic function.

• · Approach all encounters with guests and team members in a friendly, service-oriented manner.
• · Maintain regular attendance in compliance with Desert Hospitality Management (DHM) standards, as required by scheduling, which will vary according to the needs of the hotel.
• · Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working.
• · Comply at all times with DHM standards and regulations to encourage safe and efficient hotel operations.
• · Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
• · Establishes client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met or exceeded.
• · Develop and maintain relationships with key clients in order to produce additional business.
• · Negotiate food and beverage prices, meeting room rental, function space, room rates and hotel services. Confirm in writing to the client and affected departments all requirements via Catering Sales contract or Event Order.
• · Conduct tours of the hotel and banquet facilities and exposes clients to facilities and services; entertains qualified potential clients.
• · Accurately forecasts individual booking revenues and cancellations; accurately tracks consumption on all bookings on a weekly, monthly and quarterly basis or as needed.
• · Assist the Director of Catering or General Manager with the implementation and achievement of the Catering Department Marketing…