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Human Resources Generalist - Valley Metro - Mesa

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Keolis America
Full Time position
Listed on 2026-02-08
Job specializations:
  • HR/Recruitment
    Talent Manager, Employee Relations, HR Manager, Regulatory Compliance Specialist
Job Description & How to Apply Below

Knowledge and Experience

  • 3+ years progressive HR experience
  • Bachelor’s Degree preferred
  • 2 years investigation experience
  • Excellent knowledge of State’s Employment laws
  • Must be able to pass extensive background check
  • Computer proficient
  • SHRM Certified and/or the ability to achieve SHRM Certification within first 6 months of employment
  • Travel required between facilities
  • Legal knowledge and understating of HR practices and policies
  • Labor union experience preferred
  • Transportation experience is helpful
Skills
  • Excellent communication skills – reading, writing, and speaking
  • Organizational skills a must
  • Commitment to ongoing HR learning and training
  • Strong critical thinking skills
  • An ethical approach to HR practices
  • Strong interpersonal skills
  • Payroll processing knowledge
  • Knowledge of CBA
Key Accountabilities
  • Employee Relations/ Labor Relations
    • Proactively engage in employee and labor relations issues.
    • Be a liaison between management and employees to resolve employee relations issues and grievances for both union and non-union employees.
    • Recommend employee discipline as per the CBA.
    • Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes.
    • Work within the CBA, experience in a union environment a plus.
    • Conduct and complete employee investigations with professionalism and confidentiality
    • May represent the Company at hearings.
    • May create work rules pertaining to site operations while adhering to the CBA.
    • Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees.
    • Build a solid working relationship with union representatives to seek a common resolution to employee grievances.
  • HR Operational functions
    • Lead HR and business project initiatives.
    • Implement HR operational strategies.
    • Conduct and analyze exit interviews.
    • Engage in employee development activities.
    • Develop and implement facility-staffing strategies inclusive of community outreach.
    • Manage programs, policies, and procedures in support of change management and company culture.
    • Support management with the performance review process.
    • Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law and its requirements.
    • Maintain employee files by designing a filing retrieval system in addition to maintaining electronic employee records to view past and current personnel records.
    • Contributes to the leadership team in accomplishing HR related tasks pertaining to the client’s request.
    • May be assigned as a subject-matter expert on one or more human resource disciplines for the company.
    • Evaluates potential issues or service needs and formulates strategic responses.
    • Complete HR reports (e.g., payroll reports, trackers etc.)
  • Talent and Recruitment
    • Leads talent management in establishing recruiting, testing, and interviewing programs.
    • Manage candidate staffing, selection and community outreach.
    • Run background screening for all new hires, and annually for current employees.
    • Partner with the recruiting department in creating job requisitions and seeking their approval
    • Maintain job boards and internal postings as per CBA.
    • Collaborate with the leadership team in selecting a candidate.
    • Maintain work structure by updating job requirements and job descriptions for all positions.
    • Conduct onboard training in educating employees on their work assignments, and site orientation.
  • Compensation/ Benefits/Payroll function
    • Conduct periodic pay surveys, job evaluations, employee incentives.
    • Process promotions, and demotions.
    • Responsible for providing new employees with benefits log-in information and access to me@keolis portal.
    • Assist employees on their selected benefits electronically.
  • Training and Development
    • Train managers on candidate selection and interviewing skills, coaching and disciplining employees.
    • Conduct orientation training for all newly hired employees and give tours to the facility.
    • Oversee and create the implementation of training with the use of a tracking system.
  • Leaves of Absence
    • Partner with the Leave Administrator in processing all leave of absences (FMLA, PDL, ADA, Workers Comp).
    • Notify employees of their approved/denied leave via letter and administer…
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