Project Coordinator

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

The Project Coordinator supports external clients through software and product installation and implementation of new customer onboardings or existing customers for intermediate to complex deployments. This position is hybrid working at our Mesa, AZ HQ office 3 days per week and 2 days from home.

• C ommunicate and work with technical teams and peers to ensure internal expectations a re relayed and a dhere to project scope.
• C ommunicate project status and elevate issues to the project manager .
• Monitor project plans to ensure timely and accurate delivery of products and services.
• Utilize project management software to update project status and generate dashboards.
• Coordinate stakeholder meetings.
• Create movement forms for warehouses and/OOA Partners for equipment orders.
• Update equipment records information in the database.
• Coordinate tag and takeovers with internal CIT/Service management and/or out-of-area partners.
• Work with FTG partners and/or out-of-area partners to ensure that equipment and technical personnel are effectively coordinated to be on-site for implementation.
• Coordinate warranty swaps to ensure all equipment obligations are achieved for the customer.
• Coordinate Hard Drive shredding and removals.
• Coordinate pick-ups of equipment for lease returns and/or disposals that are part of the existing deal.
• Save all essential deal documentation in document management software.
• Audit all deliverables to confirm full scope completion before project closeout.

Minimum Qualifications:

• Experience in Microsoft Word, Excel, and Outlook required.
• 2 + years’ experience in order processing .
• Customer-facing experience required .
• Strong customer service skills and experience required.
• Excellent attention to detail.
• Desire to learn, grow, and develop.
• Strong problem‑solving, decision‑making abilities; ability to anticipate problems and create solutions.
• Capacity to prioritize, manage, and organize workload in a fast‑paced environment.
• Solid written and verbal communication skills.
• Exceptional interpersonal skills with the ability to understand process dependencies and relationships.

Preferred Qualifications:

• Intermediate Experience in Microsoft Word, Excel and Outlook required.
• 3 + years’ experience in order processing .
• Industry
  -related experience preferred .
• Customer-facing experience required.
• Intermediate to advanced Presentation skills preferred.
• Creation of standard customer facing reports and or dashboards.
• Industry-related experience preferred.
• Great understanding of stakeholder management and ownership and applying it in the work context.

This position has no supervisory responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical requirements for performing the essential functions of this position require the employee to be able to:

• Sit, stand, kneel, walk, and reach.
• Be able to lift, push, pull and/or move up to 20 pounds.
• Hear well enough to communicate with others.
• Read a computer screen and written material.
• Write, type, and use phone system.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Good working environment with the absence of disagreeable conditions. The noise level in the work environment is usually moderate.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones…