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IT Operations & MSP Service Delivery Manager

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Modern Wealth Management
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A financial services company is seeking a Technical Support Desk Manager in Mesa, AZ (Hybrid). You will oversee the outsourced support desk and manage vendor relationships ensuring optimal IT service delivery. Responsibilities include incident response coordination, maintaining SLA adherence, and vendor governance. Ideal candidates will have a Bachelor’s degree in IT and 5-8 years in IT operations with strong experience in Microsoft 365 administration and vendor management.

This role requires excellent communication and analytical skills.
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