Systems Administrator

Banda Group International (BGI) is a world-class, employee-owned provider of environmental safety, security, technical, and project management support services for a diverse clientele across government and private sectors worldwide. Founded on the principles of environmental, health, and safety (EH&S), BGI is built on a culture of excellence, collaboration, and service. Our people are our greatest asset, and we are always looking for talented individuals who share our values and want to grow with us.

The Systems Administrator is responsible for supporting, maintaining, and improving the organization’s IT infrastructure to ensure reliable, secure, and efficient day-to-day operations. This role plays a key part in managing internal systems, user access, devices, and technical support needs across the organization. The ideal candidate is proactive, detail-oriented, technically strong, and comfortable working in a fast-paced environment while balancing both user support and systems administration responsibilities.

• Administer, maintain, and support the organization’s IT systems, servers, networks, and business-critical applications
• Provide technical support to employees, including troubleshooting hardware, software, connectivity, and access-related issues
• Manage user accounts, permissions, group policies, email access, VPN access, MFA, and other identity and access functions
• Set up, configure, deploy, and maintain laptops, desktops, mobile devices, printers, and peripherals
• Support Microsoft 365 services, including Outlook, Teams, One Drive, SharePoint, and related tools
• Assist with onboarding and offboarding employees, including provisioning and deprovisioning accounts, devices, and system access
• Monitor system performance, maintain backups, and support cybersecurity best practices across the environment
• Help maintain IT documentation, including system configurations, procedures, troubleshooting guides, and asset records
• Coordinate with external vendors, service providers, and IT partners as needed
• Escalate or resolve advanced technical issues in a timely and professional manner
• Recommend improvements to systems, processes, and overall IT operations
• Perform other duties as assigned to support operational needs

• 3+ years of experience in systems administration, IT support, or a related technical role
• Strong working knowledge of Windows environments and Microsoft 365 administration
• Experience managing user accounts, permissions, and endpoint devices
• Understanding of networking fundamentals, security best practices, and troubleshooting methodologies
• Strong problem-solving skills with the ability to work independently and manage competing priorities
• Excellent customer service and communication skills
• Reliable and able to work onsite as needed

• Experience supporting small to mid-sized organizations
• Familiarity with Active Directory, Azure AD / Entra , Intune, VPNs, MFA, and endpoint security tools
• Experience with device management platforms, ticketing systems, and remote support tools
• Exposure to cloud-based infrastructure, backup solutions, and business continuity practices
• Experience coordinating with third-party IT vendors or managed service providers

BGI offers a competitive salary and a comprehensive benefits package for eligible full-time employees, in accordance with plan documents, including:

• Pay depending on experience
• Employee Stock Ownership Plan (ESOP) -- giving employees a direct stake in the company's long-term success
• 100% employer-paid Dental, Vision, Life, STD/LTD for all full-time employees; dependents can be added with payroll contributions
• Medical coverage -- PPO or HDHP plan options; dependents can be added with payroll contributions
• Abundant employer contribution for HSA enrollees
• Accident, Critical Illness, and Voluntary Life Insurance
• Robust PTO plan and 11 paid holidays per year
• Generous 401(k) with safe harbor program and up to 4% dollar-for-dollar match
• $1,500 yearly personal development reimbursement for all levels of employees
• Corporate gym membership rates at Orange theory Fitness
• Veteran…