IT Support Tech

Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and more. We handle the day-to-day work so that client school boards can focus on governance and policy issues to be sure that the vision and mission of the school are being carried out properly.

American Leadership Academy is currently accepting applications for a part-time IT Support Technician for our Applied Technologies campus located in Mesa, AZ. An IT Support Technician will provide on-site support for Chromebooks and repair at our schools. Candidates must possess, or be willing to obtain, an IVP fingerprint clearance card from the Department of Public Safety.

Duties and Responsibilities include but are not limited to:

• Assist in answering, evaluating and prioritizing requests for assistance from staff experiencing problems with hardware, software, networking, and other IT related issues.
• Assist in Installing computers, software, and peripheral equipment.
• Repair of computers, software, and other equipment with guidance from senior team member.
• Maintain records of work in progress and completed jobs.
• Assist in miscellaneous tasks as needed.
• Required to lift up to 50 pounds in support of hardware installations
• Other duties as assigned.

Candidates with the following qualities and abilities will thrive as part of our team:

• Self-motivated
• Dependable
• Coachable
• Outstanding customer skills
• Ability to communicate clearly and professionally, both verbally and in writing.
• Flexible in prioritizing tasks.
• Committed to going above and beyond when necessary to reach goals.
• Leadership and team collaboration skills
• Planning, execution, and problem-solving skills

If you have any questions about the position, please send an email to jobs.