Data Center Technical Lead Job Mesa area,Arizona USA,IT/Tech

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT.

With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job

Overview LOCAL Data Center Technical Lead - #13721

Internal candidates are being interviewed now.

Location

Mesa, AZ. (MUST BE LOCAL NOW - no one relocating will be considered)

Hours

Mon-Fri 7:30am - 4pm

Must Haves

3+ years Data Center experience preferably with extensive knowledge of Linux and managing people
High School Diploma
Knowledge of and hands-on experience with computer hardware
Extensive leadership competencies
A high degree of professionalism, strong relationship skills
High level of written and oral fluency in English
Ability to learn new software quickly
Able to safely lift and move a minimum of fifty (50) pounds

Expectations And Skills

As a Data Center Lead, you will be spending more than 50% of the time working alongside Data Center Technicians in supporting installs, troubleshooting, and maintaining servers. The remaining time will be spent on daily onsite/area management of staff and other non-technical duties. You will play a crucial role in identifying and escalating opportunities within the client's infrastructure for efficiency and effectiveness improvements.

Expansion of extensive knowledge and experience working with computers and related knowledge is expected along with added supervisory responsibilities. Prior leadership experience is desired.

Expected Duties

Oversees daily management of staff, including technicians
Approve timecards
Coach and mentor staff to achieve high-quality results and high performance
Conduct regular one-on-one employee status meetings to provide performance feedback as well as annual performance reviews.
Adhere to and apply the disciplinary process related to staff performance issues
Provides explanations for operational performance results (explain why metrics/KPIs missed, met, or exceeded targets)
Provides input and suggestions for improving operational performance and efficiency in the local environment
Screen and schedule burst labor resources for short-term projects
Screen for technical capabilities and a fit for the team then recommend hire of…