Medical Interpreter

Position Summary

This Spanish Medical Interpreter will provide English/Spanish interpretation services for patients, companions, and families with limited English proficiency throughout the hospital, from registration to discharge. The role acts as a neutral conduit of information between healthcare providers and patients/families, ensuring effective communication, documenting services, and serving as a cultural mediator when appropriate.

• Act as a conduit of information for all clinical services, including medical terminology and support services, policies and procedures to LEP patients.
• Interpret patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.
• Document accurately, completely, and clearly all interpretation services.
• Serve as a cultural mediator when appropriate to enhance communication between patients/families and healthcare staff.
• Maintain neutrality as a conduit of information, conferring with supervisor on unusual situations.

• Associate’s degree in communications, health care related field, or equivalent experience.
• Fluency in English and Spanish with at least 1 year of interpreter experience.
• Understanding of medical terminology.
• Effective written and oral communication, problem‑solving, human‑relations, organizational, and time‑management skills.
• Flexibility to respond to multiple demands.
• Effective 9/1/2019, new hires or transfers must pass a written and oral exam with a score of 75% or above.

• Bachelor’s degree in communications or health care related field.
• Completion of a medical interpreter skills training course, including learning the code of ethics and standards of practice.
• Additional related education and/or experience.

Banner Health is an equal‑opportunity employer, supporting people with disabilities, veterans, and a drug‑free workplace. EEO/Disabled/Veterans.